TURNAROUND TIMES
Please note: Turnaround time is shown in weekdays ONLY and excludes weekends and bank holidays.
We aim to complete your order and have it out to our customers as soon as we can although busy time periods or large orders may take longer. We inform all customers to allow 28 working days to receive their order. Please allow enough time if you require an order for specific event/ date. Please note: When requiring an order for a specific date- please let us know before or when ordering. Contacting after the order is placed, we will be unable to guarantee delivery for that particular date. We DO NOT accept email requests for specific order dates. If the customer does not select the appropriate delivery service, this is out of our hands.
Depending on parcel weight, your order will be delivered to you via The Royal Mail or a courier service such as DPD/ Hermes
PLEASE NOTE:
Once your order has left us and placed in the post, we are NOT responsible for any issues with delivery including failure to receive your items/ postal strikes or delays.
We do not offer price adjustments for sales. If you have ordered before a discount sale unfortunately we cannot refund the difference.
TURNAROUND TIMES:
IMPORTANT: All turnaround times provided are AVERAGE. These times do not guarantee that you will definitely receive your order within this time frame. Although we do strive to complete orders as soon as possible, on occasion due to busy time periods or situations with the postal services may affect these times provided. Again we are not responsible for external issues with the postal system etc.